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We’re Here to Help—Anytime.

iPrescribe's professional customer service team members and our online help center focus on your e-prescribing needs.

We’re Here to Help—Anytime.

iPrescribe's professional customer service team members and our online help center focus on your e-prescribing needs.

24/7 Help Center
Our primary support option is available 24/7—giving you instant access to the Knowledge Center, email support, and live chat. Whether you're troubleshooting, setting up, or exploring features, you’ll find the answers you need—anytime, anywhere.

Priority Expert Support
Built with direct input from healthcare providers, our dedicated phone support is designed specifically for private practices, office staff supporting multiple clinicians, and anyone who prefers live, phone-based support.

Live Technical Support
Real-time help from our experts—so you can resolve issues faster, stay on track, and focus on what matters most: patient care.
With the convenience of live, phone-based support, your questions are answered quickly, minimizing downtime and keeping your practice running smoothly.

Comprehensive Prescription Credential Support
Our experts are here to assist with all aspects of prescription credential management, from NPI updates to DEA application management. We help ensure that your credentials are up-to-date, compliant, and secure, giving you peace of mind.
Prescription Credential Support includes assistance with:
  • NPI Updates and Inaccuracy Resolution. Ensure your National Provider Identifier (NPI) information is always up to date.
  • DEA Application and Multi-Location Management. Manage DEA credentials across multiple locations effortlessly.
  • Electronic Prescription Controlled Substance (EPCS) Application. Navigate the complexities of EPCS applications with expert guidance.
  • PDMP Compliance and Reporting. Meet Prescription Drug Monitoring Program (PDMP) requirements seamlessly.
  • Identity Management Verification Requirements. Ensure compliance with identity verification protocols.
  • Malicious Use of Credentials Resolution. Address and resolve any misuse of prescription credentials.
  • Provider Data Updates. Manage updates to address, contact information, practice locations, and name changes easily.

Contact Sales
Whether you need help navigating the iPrescribe app or resolving technical issues, our team is just a phone call away.
$99per license / month
Billed Annually
Up to 5 providers
Disclaimer: While our Professional Support teams offer expert counsel and guidance, providers are responsible for taking action in systems that require the entry of Personally Identifiable Information (PII). This includes federal and state platforms necessary for credentialing and compliance processes.